FormanPacific

Pioneering Automation Since 2002

Two decades of innovation, transformation, and relentless pursuit of efficiency. From construction automation to comprehensive service claims management, FormanPacific has been at the forefront of New Zealand's digital revolution.

FormanPacific began with a simple vision: to eliminate inefficiencies through intelligent automation. What started as a platform connecting construction clients with suppliers in 2002 has evolved into New Zealand's most comprehensive service claims management ecosystem. Our journey spans multiple industries, thousands of integrations, and millions of automated transactions—each milestone building toward the revolutionary platform we operate today.
2002-2004

Building Industry Automation

Launched our first platform automating client-to-supplier workflows in the construction industry. Pioneered digital job dispatch and real-time tracking when most of the industry still relied on phone and fax.

Construction Tech Supplier Networks Job Dispatch
2004-2012

Automated Accounting Systems

Developed comprehensive automated accounting solutions, processing millions in transactions. Our systems handled everything from invoicing to reconciliation, setting new standards for financial automation.

Financial Automation Invoice Processing Reconciliation
2004-2015

Sales & Service Platforms

Built automated sales and customer service platforms that revolutionized how businesses interact with customers. Our CRM and workflow automation tools powered thousands of customer interactions daily.

CRM Systems Workflow Automation Customer Service
2004-2025

PABX Systems

Continuously evolved our automated phone systems, from basic IVR to sophisticated AI-powered call routing. Our PABX solutions have handled millions of calls, ensuring 24/7 availability.

VoIP Technology Call Routing IVR Systems
2012-2014

NZTA Fuel Claims Platform

Selected by NZTA to build automated fuel claim submission systems. Processed thousands of claims with 99.9% accuracy, significantly reducing processing times and administrative burden.

Government Systems Claims Processing Compliance
2012-2025

Mobile Communication Services

Developed automated text-to-mobile services handling millions of messages. From appointment reminders to emergency alerts, our systems ensure critical information reaches people instantly.

SMS Automation Mobile Integration Alert Systems
2015-2022

Legal & Case Management

Created sophisticated legislation and case management systems for civil and court filings. Our platform streamlined legal workflows, reducing filing times by 80% and ensuring compliance.

Legal Tech Court Systems Document Management
2021-2025

Roadside Assistance Systems

Launched automated roadside assistance platforms connecting drivers with help in minutes. Our GPS-enabled dispatch system ensures the nearest qualified provider responds immediately.

Emergency Response GPS Dispatch Real-time Tracking
2022-2024

Security Systems Integration

Built automated security systems integrating alarms, cameras, and response protocols. Our platform coordinates instant response to security events, protecting assets 24/7.

Security Tech IoT Integration Response Coordination
2022-2025

Next-Gen Service Platforms

Relaunched comprehensive sales and service automation platforms using cutting-edge AI and machine learning. These systems predict needs, automate responses, and optimize outcomes.

AI Integration Predictive Analytics Machine Learning
2025

FormanPacific Service Claims Platform

The culmination of 23 years of innovation. Our comprehensive platform integrates every lesson learned, every system built, and every efficiency gained into the ultimate service claims management solution.

Complete Integration Multi-Industry Total Automation
23+
Years of Innovation
10M+
Automated Transactions
500+
Integrated Partners
99.9%
System Uptime

🚀 Innovation First

We don't just adopt technology—we pioneer it. Every system we build pushes boundaries and sets new industry standards for automation and efficiency.

⚡ Speed & Reliability

Two decades of experience have taught us that speed without reliability is worthless. Our systems deliver both, ensuring critical services are always available.

🤝 Partnership Approach

We succeed when our partners succeed. Every integration, every automation, and every innovation is designed to create value for our entire ecosystem.

đź”§ Continuous Evolution

Technology never stands still, and neither do we. We constantly refine, upgrade, and reimagine our systems to stay ahead of tomorrow's challenges.

A Message from Leadership

"When we started FormanPacific in 2002, we had a simple belief: that technology could eliminate the inefficiencies plaguing New Zealand businesses. What began as automating construction workflows has grown into something far greater—a comprehensive ecosystem that touches every aspect of service delivery.

Our journey through accounting automation, government systems, legal technology, and emergency response has given us unique insights into what truly drives efficiency. Each system we've built, each integration we've completed, has contributed to our understanding of how to create seamless, reliable automation at scale.

Today's FormanPacific platform represents the convergence of everything we've learned. It's not just a claims management system—it's the culmination of 23 years of innovation, built to handle the complexities of modern service delivery with the speed and reliability that only comes from decades of experience.

As we look to the future, we remain committed to our founding vision: making business better through intelligent automation. The journey continues, and we're excited to have you be part of it."

The FormanPacific Team Building New Zealand's Digital Future Since 2002

Ready to Experience 23 Years of Innovation?

Join the hundreds of partners who trust FormanPacific to power their operations.