FormanPacific

Build the Future of Automation

Join New Zealand's most innovative technology company. We're revolutionizing how businesses handle claims, emergencies, and operationsโ€”and we need brilliant minds to help us scale.

87 Team Members
23 Years Innovation
40% YoY Growth
4.8 Glassdoor Rating

Why FormanPacific?

We're not just another tech company. We're building infrastructure that powers New Zealand's economy.

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Massive Impact

Your work directly affects thousands of businesses and millions of Kiwis. Every line of code, every process improvement, every innovation makes New Zealand better.

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Innovation First

We've been automating industries since 2002. AI, machine learning, IoTโ€”if it's cutting edge, we're implementing it. No legacy thinking, just pure innovation.

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Hypergrowth Phase

40% annual growth means endless opportunities. Early employees become leaders. Your career trajectory here will be unlike anywhere else.

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Remote-First Culture

Work from anywhere in New Zealand. Come to the office when you want collaboration, work from home when you need focus. We trust you to manage your productivity.

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Top-Tier Compensation

We pay in the top 10% of market rates. Plus equity options, performance bonuses, and comprehensive benefits. We invest in the best people.

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Learning Budget

$5,000 annual learning budget per employee. Conferences, courses, certificationsโ€”whatever helps you grow. Your development is our investment.

Our Culture: Built Different

We're Obsessed with Excellence

Good enough isn't in our vocabulary. We build systems that run millions of transactions, coordinate thousands of suppliers, and never go down. Excellence isn't a goalโ€”it's our baseline.

But we're not robots. We celebrate wins, learn from failures, and support each other through challenges. We work hard because we believe in what we're building, not because someone's watching.

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Customer Obsession

Every decision starts with "how does this help our customers?"

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Speed Matters

We ship fast, iterate quickly, and aren't afraid to break things.

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Radical Transparency

No politics, no BS. We communicate openly and honestly.

Our Team by the Numbers

42% Women in Tech Roles
28 Average Age
15 Nationalities
92% Employee Satisfaction

Your Career Path

Clear progression, unlimited potential

1

Join as Specialist

Master your craft with mentorship from industry leaders

2

Lead Projects

Take ownership of critical initiatives and drive results

3

Manage Teams

Build and lead high-performing teams

4

Shape Strategy

Define the future of FormanPacific and the industry

Open Positions

Ready to join the revolution? We're hiring across all departments.

Senior Software Engineer - Platform

Engineering Team
Full-Time
๐Ÿ“ Remote / Wellington ๐Ÿ’ผ 5+ years experience ๐Ÿš€ Immediate start

Lead the development of our core platform that processes millions of transactions daily. You'll architect scalable solutions, mentor junior developers, and directly impact how 500+ suppliers deliver services across New Zealand.

What You'll Bring:

  • Expert-level Python, Node.js, or Go
  • Distributed systems and microservices experience
  • Cloud architecture (AWS/Azure/GCP)
  • API design and implementation
  • Strong async communication skills

Claims Operations Manager

Operations Team
Full-Time
๐Ÿ“ Auckland / Remote ๐Ÿ’ผ 3+ years management ๐Ÿš€ Start ASAP

Transform how insurance claims are processed in New Zealand. You'll manage a team of 15+ claims specialists, optimize workflows, and ensure we maintain our 24-hour settlement SLA while scaling to handle 50,000+ claims annually.

What You'll Bring:

  • Insurance or claims processing experience
  • Team leadership and development skills
  • Process optimization mindset
  • Data-driven decision making
  • Excellent stakeholder management

DevOps Engineer - Infrastructure

Engineering Team
Full-Time
๐Ÿ“ Fully Remote ๐Ÿ’ผ 3+ years DevOps ๐Ÿš€ Q1 2025 start

Ensure 99.99% uptime for critical infrastructure that businesses depend on 24/7. You'll build and maintain our cloud infrastructure, implement CI/CD pipelines, and create monitoring systems that predict issues before they happen.

What You'll Bring:

  • Kubernetes, Docker, and container orchestration
  • Infrastructure as Code (Terraform/CloudFormation)
  • CI/CD pipeline design and optimization
  • Monitoring and observability tools
  • Security best practices

Head of Customer Success

Customer Team
Full-Time
๐Ÿ“ Wellington / Hybrid ๐Ÿ’ผ 5+ years CS experience ๐Ÿš€ Immediate

Own the entire customer journey for enterprise clients managing millions in claims. You'll build our CS function from the ground up, ensuring our NPS stays above 70 while we scale from 200 to 1000+ enterprise customers.

What You'll Bring:

  • B2B SaaS customer success experience
  • Enterprise account management skills
  • Team building and leadership
  • Strategic thinking and execution
  • Experience with CS tools and metrics

Senior Data Analyst - Claims Intelligence

Data Team
Full-Time
๐Ÿ“ Remote / Christchurch ๐Ÿ’ผ 4+ years analytics ๐Ÿš€ February 2025

Turn millions of data points into actionable insights that reduce fraud, optimize supplier performance, and predict claim outcomes. Your analysis will directly save our clients millions while improving service delivery across New Zealand.

What You'll Bring:

  • SQL, Python, and R proficiency
  • Statistical modeling and machine learning
  • Data visualization (Tableau/PowerBI)
  • Insurance or financial services experience
  • Business acumen and communication skills

Product Manager - Mobile Platform

Product Team
Full-Time
๐Ÿ“ Auckland / Remote ๐Ÿ’ผ 3+ years product ๐Ÿš€ March 2025

Launch our mobile platform that will put claims management in everyone's pocket. You'll work with engineering, design, and customers to create an app that field workers, drivers, and managers rely on every day for critical operations.

What You'll Bring:

  • Mobile product management experience
  • User research and testing methodologies
  • Agile/Scrum expertise
  • Technical understanding of mobile development
  • Stakeholder management skills

The Perks & Benefits

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Health & Wellness

Premium health insurance, dental, vision, and $2k wellness budget

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Unlimited Leave

Take the time you need. We trust you to manage your work

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Tech Setup

$3k equipment budget plus any software you need

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Learning Budget

$5k annual for courses, conferences, and development

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Parental Leave

16 weeks paid leave for all parents

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Equity Options

Own a piece of the company you're building

Don't See Your Perfect Role?

We're always looking for exceptional people. Send us your CV and tell us how you'd contribute to FormanPacific's mission. We create roles for the right people.